Frequently asked questions

Thinking about buying or selling a vehicle at auction? Check out answers to some common questions here.

How can we pay for a vehicle once won at auction?

An invoice will be sent to you for the full amount one a vehicle is won; this can be paid by BACs or cash on collection.

How long do I have to collect a vehicle?

Payment is required by midday the following day of the auction. Vehicles can be left on site for up to 7 days.

Can we drop off or collect a vehicle outside of office hours?

Yes, this can be arranged by contacting the office.

Do I need to register to bid on a vehicle?

If you do not already have an account, you will be asked to pay the registration fee via bank transfer before placing a bid.

When will you be going back to live auctions?

Unfortunately, due to current times and logistics all future auctions will be held online.

Can we view the vehicles?

Yes, we strongly advise viewing of the vehicles prior to bidding. Viewing is available Monday to Friday 10am-4pm. Calling prior to viewing is advised.

Where are you based?

You will find us on St Austell Bay Business Park, Par Moor Road, PL25 3RF. Once on the business park we are around the back of Screwfix in a self contained compound where you will find the office.

When do you need the vehicles on site for auction?

We like to have the vehicles on site a minimum of 5 days before an auction ends, this allows the vehicles to be live for bidding for a minimum of 4 days.

Do you only sell cars?

No, we are able to sell any type of vehicle. Motorbikes, Vans, 4x4s, Caravans, Boats and Trailers.

Fantastic Service

Fantastic service. Honest and extremely helpful. Above and beyond what I would expect from buying a car at an auction. Cannot recommend these guys highly enough. Will definitely buy from St Austell Car Auctions again.